A missed biometrics appointment may appear to be an administrative matter that can be easily corrected, but immigration applicants should not assume that the U.S. Citizenship and Immigration Services (USCIS) will continue rescheduling missed appointments, even when there is a legitimate reason for being unable to attend.

USCIS has denied immigration benefit applications as abandoned for failure to appear for biometrics, including in cases where applicants previously requested that their appointments be rescheduled. A rescheduling request does not guarantee that USCIS will grant it, particularly where an appointment has already been rescheduled.

USCIS May Deny an Application for Failure to Appear

Biometrics are required for many immigration applications and allow USCIS to conduct identity, background, and security checks. Under 8 C.F.R. Section 103.2(b)(13)(ii), when an applicant fails to appear for required biometrics or another required in-person process, USCIS may treat the benefit request as abandoned and deny it unless, by the appointment time, USCIS has received a rescheduling request that it determines warrants excusing the failure to appear.

The regulation does not provide unlimited rights to reschedule. USCIS evaluates timely requests for good cause and retains discretion to determine whether another appointment is warranted. USCIS’s procedures reflect this limitation: the online biometrics rescheduling tool generally cannot be used once an appointment has already been rescheduled two or more times. In those circumstances, the applicant must contact USCIS directly.

The ability to request a new appointment should not be confused with a right to have that request granted.

International Travel and Extended Absences Create Additional Risks

This issue might become particularly problematic when an applicant is outside the United States when USCIS schedules biometrics. An applicant may have notified USCIS of travel plans or requested a different appointment date, but that does not mean USCIS will accommodate the request or wait until the applicant returns.

For applicants residing abroad, USCIS policy provides that the agency may, rather than must, arrange biometrics collection at certain locations outside the United States. In practice, overseas biometrics collection is rarely available as a practical alternative to appearing at a USCIS Application Support Center. Applicants planning extended international travel may wish to account for the possibility of a biometrics appointment before departing and should be prepared to return to the United States promptly if necessary to attend. Travel plans, even legitimate or longstanding ones, do not require USCIS to repeatedly reschedule an appointment.

Monitor USCIS Notices Carefully

The risk increases when applicants do not receive or review an appointment notice promptly. USCIS generally sends biometrics notices to the applicant’s address of record. Applicants may wish to closely monitor their physical mail and USCIS online accounts throughout the pendency of a case, even when represented by counsel. Those traveling for extended periods should arrange for someone to monitor their mail and immediately forward any USCIS correspondence. Applicants should also ensure that USCIS has their current mailing address and that any required change of address has been properly submitted.

For EB-5 investors specifically, applicants may wish to maintain a U.S. address or residence, monitor their mail regularly, and attend scheduled appointments. Two or more rescheduling requests or missed appointments might result in denial of an immigration application, including Form I-485 or Form I-829. Overcoming a denial based on abandonment is difficult where USCIS has mailed the notice to the applicant’s address of record.

Promptly Rescheduling If Necessary

There are legitimate circumstances in which an applicant cannot attend a scheduled appointment, and USCIS permits rescheduling requests based on good cause. If rescheduling is unavoidable, however, the request should be made before the scheduled appointment and in accordance with USCIS procedures.

Applicants should retain documentation confirming the request and the circumstances supporting it and continue monitoring the case until USCIS issues a new appointment notice. This is particularly important for applicants who have previously rescheduled.

Where reasonably possible, attending the appointment USCIS has scheduled may help reduce the risk of an abandonment denial.

An Abandonment Denial May Have Significant Consequences

A denial for abandonment can be particularly consequential because USCIS may deny the application without reaching its substantive merits.

Depending on the benefit involved and the applicant’s circumstances, the consequences may extend beyond filing another application. A denial might affect an applicant’s ability to remain or work in the United States, travel, pursue adjustment of status, or continue an immigration strategy dependent on a pending application. An abandonment denial may potentially be challenged through a motion to reopen in certain circumstances, but doing so would involve additional filing fees, legal fees, delays, and uncertainty, with no guarantee that USCIS will reopen the case.

Practical Takeaways for Immigration Applicants

Immigration applicants with pending USCIS matters should consider a biometrics appointment a significant case requirement, not a routine appointment that can be moved for convenience. Applicants may wish to:

  • Monitor physical mail and their USCIS online account regularly;
  • Keep their mailing address current with USCIS;
  • Arrange for USCIS correspondence to be monitored during international travel or extended absences;
  • Attend the originally scheduled biometrics appointment whenever reasonably possible;
  • If rescheduling is unavoidable, submit the request before the appointment and retain confirmation of the request;
  • Not assume that repeated rescheduling requests will be granted; and
  • Continue monitoring the case until a new appointment is confirmed.

Applicants should not assume that a biometrics appointment can simply be rescheduled. USCIS has authority to deny an application as abandoned for failure to appear and discretion in determining whether a rescheduling request excuses that failure. Careful monitoring of USCIS correspondence and timely attendance at biometrics appointments may help prevent an otherwise viable immigration application from being denied on procedural grounds.

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Photo of Kate Kalmykov Kate Kalmykov

Kate Kalmykov is based in our New York and New Jersey offices and has over two decades of experience in business immigration matters. Kate currently Co-Chairs the Global Immigration & Compliance Practice at Greenberg Traurig. In this role, she works with employers of

Kate Kalmykov is based in our New York and New Jersey offices and has over two decades of experience in business immigration matters. Kate currently Co-Chairs the Global Immigration & Compliance Practice at Greenberg Traurig. In this role, she works with employers of all sizes across a variety of industries in understanding and complying with the immigration laws relating to the hiring and retention of foreign talent. Specifically, her practice focuses on supporting clients and advising them on temporary and permanent residency immigration options for multi-national executive, business, scientific, and information technology personnel. In addition, her practice provides support to companies in the global transfer of personnel. Known by her clients for her out-of-the-box thinking, responsiveness and hands-on approach, Kate is often called upon to assist in developing immigration options and strategies in the most unique circumstances and to respond to complex Requests for Evidence (RFEs), Notices of Intent to Deny (NOIDs) or to appeal denied cases. Likewise, she has also been instrumental in developing employer compliance programs for DOL related filings including H-1Bs and PERMs, as well as for I-9 employment eligibility verification. To this end, she develops and conducts nationwide I-9 compliance trainings and policy manuals for human resources personnel, advises on best practices for E-Verify employers, provides guidance on avoiding immigration-related unfair employment practices claims and has defended and minimized penalties in immigration-related government audits. Kate regularly works with professionals from the firm’s labor, employment, tax and benefits groups, to provide strategic planning on immigration issues within a cross-border framework.

Kate also has deep experience working on all aspects of the EB-5 immigrant investor program. Kate has worked with real estate developers, private equity funds, and other organizations on applications to designate new EB-5 Regional Centers, applications for pre-approval of EB-5 projects; having projects adopted by existing EB-5 Regional Centers; structuring projects to be EB-5 compliant, the sale of existing EB-5 Regional Centers, preparing template I-526 petitions and advice on structuring direct EB-5 projects. Pursuant to the requirements introduced under the EB-5 Reform and Integrity Act, Kate works with EB-5 Regional Centers, EB-5 Projects, Overseas Migration Agents and Broker/ Dealers to develop internal programs for ongoing compliance and to prepare USCIS I-956, I-956F, I-956,G, I-956H, I-956K submissions. Kate has represented thousands of investors in obtaining their green cards through EB-5 regional center projects, as well as direct EB-5 investment opportunities. She also represented and structured the largest EB-5 offering in the Program’s history and has over the course of her career structured over $12 billion in EB-5 deals.

Within the field of immigration law, Kate is a well-known speaker and author. She is often called upon by various media outlets to comment on topics of business immigration law including the Real Deal, the Wall Street Journal, and Law360. Kate has appeared on numerous TV programs related to immigration law including CNN, the Stoler Report, Vietface TV, and China Business Network. Kate is also a prolific writer on the topic of immigration and has been published in immigration practice handbooks for the American Bar Association, American Immigration Lawyers Association, ILW, and in news periodicals that include the New Jersey Lawyer, the New York Law Journal, the New Jersey Law Journal, USA Today, GlobeSt.com, and the Commercial Observer. At the request of the American Bar Association, Kate co-authored the book “What Every Lawyer Needs to Know About Immigration Law,” a guide for non-lawyers on immigration law practice. She has sat on numerous bar association related committees including the American Immigration Lawyers Association EB-5 Practice Committee, the New Jersey Business Immigration Coalition and has chaired the American Bar Association’s, Committee on Immigration and Naturalization, Section of Administrative Law since 2011. Kate has been recognized in various legal surveys including Chambers Global, New York Super Lawyers, the New Jersey Law Journal who ranked as her as a “New Leader of the Bar,” (formerly 40 under 40) in 2012, NJBIZ “Best 50 Women in Business,” 2019, National Law Review, “Go-To Thought Leader: Immigration Law,” 2022, and Lawdragon 500, Leading U.S. Corporate Employment Lawyers, 2020-2022.

Kate is devoted to pro bono matters and has spent extensive time helping clients fleeing conflict and persecution with asylum applications, applying for and obtaining Temporary Protected Status and Humanitarian Parole.