On July 21, 2020, the U.S. Citizenship and Immigration Services (USCIS) Ombudsman’s Office published an alert regarding card production delays. According to the alert, in June 2020, USCIS reduced the capacity to print secure documents, including Lawful Permanent Resident (LPR) Cards and Employment Authorization Documents (EAD), after it ended a contract with a third-party card production facility. While USCIS intended to hire federal employees to replace the contractors, the current hiring freeze at USCIS has delayed production of the cards. As such, USCIS has not been producing the permanent resident cards and EAD cards in a timely manner, so some foreign nationals have been delayed in receiving these secure documents.
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